Last updated: 20 October 2026

This policy explains what information FS Custom Prints collects when you visit fscustomprints.com or contact us, how we use it and how you can reach us about it.

Who we are

FS Custom Prints is a custom printing and branding company based in Lahore, Pakistan. Our website address is https://fscustomprints.com.

  • Gulberg Office: P1-20, IT Tower, 73-E/1 Hali Road, Gulberg III, Lahore 54000
  • Mustafa Town Office & Production Unit: 205-C Wahdat Road, Ahmed Yar Block, Mustafa Town, Lahore 54792
  • WhatsApp: +92 339 1079690
  • Email: hellofashionsphere@gmail.com

Information we collect

  • Information you send us: your name, phone or WhatsApp number, email, company name, delivery address, and order details such as products, sizes and quantities, when you contact us by WhatsApp, phone, email or our quote form.
  • Files you send us: logos, artwork and reference images you share for your order.
  • Website usage data: pages visited, device and browser type and approximate location, collected through cookies and Google Analytics.

How we use your information

  • To reply to your enquiry and prepare quotations and design mockups
  • To produce, deliver and follow up on your order
  • To contact you about your order, payments and delivery
  • To understand how visitors use our website and improve it

We do not sell your personal information.

Who we share it with

  • Delivery partners: your name, phone number and address are shared with the courier or transport service delivering your order.
  • Production partners: for items we outsource, such as some packaging, we share your artwork and order details with the partner making them.
  • Service providers: tools that run our website and analytics, such as our hosting provider and Google Analytics.
  • Legal reasons: when required by law.

Your logos and our work photos

We use your logo and artwork only to make your order. We may show photos of finished orders on our website and social media. If you do not want your order shown, tell us and we will not use it, or we will remove it.

Payments

We accept payment by NFC, online QR and cash. We do not collect or store card details on this website.

Cookies

Our website uses cookies to keep the site working, remember your preferences and measure visits with Google Analytics. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.

How long we keep information

We keep order and contact details for as long as needed to complete your order, handle repeat orders and keep business records.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or to stop using photos of your order. Contact us on WhatsApp or by email.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was updated.