Answers to the questions we are asked most about custom uniforms, printing, embroidery, packaging and signboards. Can’t find your answer? Message us on WhatsApp at +92 339 1079690.

Ordering and quantities

What is the minimum order?

Minimum quantities vary by product and production method. Ready-stock garments, DTF printing and custom embroidery are available for single-piece enquiries. Custom collars and ribs can be made from a single piece at a higher cost per piece, and are more economical from around 10 to 15 pieces, while other manufacturing and packaging minimums are confirmed in the quotation.

Can I order just one piece?

Single-piece orders are available for selected ready-stock garments, DTF printing and custom embroidery. Other printing and manufacturing services have product-specific minimum quantities.

How do I place an order?

Send your logo, the garment or product, colours, sizes and quantity on WhatsApp. We provide a free basic mockup using your supplied artwork and a quotation. New artwork and redesign are paid services. After design approval, a 70% advance confirms your order and we schedule production.

Do you show prices on the website?

Products are quoted individually based on the item, quantity, logo, branding method and design. The site does not publish fixed selling prices. Send your details on WhatsApp for an exact quote.

Artwork and design

What file should I send for my logo?

A PDF or PNG file works best. If you only have a low-quality logo, we can improve it or create a new design as a paid design service.

Do I get to see the design before you print?

Yes. We provide a free basic mockup with your supplied logo. New artwork, tracing and redesign are charged separately. Production only starts after you approve the design.

Which branding method should I choose?

Embroidery gives a premium stitched logo for uniforms, polos and caps. DTF suits full-colour logos and small orders. Screen printing is best for bold logos on larger orders. Puff printing gives a raised 3D finish, and vinyl offers gold, silver and reflective options. Not sure? Send your logo and we will recommend the best option.

Payment

How do I pay?

Orders are confirmed with a 70% advance. The remaining 30% is payable on completion, before dispatch. We accept cash, online QR payments and NFC (tap) payments.

Production and delivery

How long does an order take?

Production and delivery timelines are confirmed for each order according to its specifications, quantity and available capacity. Urgent requests are assessed individually.

Do you deliver outside Lahore?

Yes, across Pakistan. Lahore delivery options and estimated timing are confirmed for each order. Other cities are delivered by M&P or PostEx, with an estimated transit time confirmed in your quotation, and urgent out-of-city orders can go by Daewoo Cargo. Delivery charges are paid by the client and depend on location.

Can I visit your office?

Yes. Our Gulberg office is at P1-20, IT Tower, 73-E/1 Hali Road, Gulberg III, Lahore, and our Mustafa Town office and production unit is at 205-C Wahdat Road, Ahmed Yar Block, Mustafa Town, Lahore. We are open Monday to Saturday, 9 AM to 10 PM.

Quality, returns and refunds

What if there is a mistake in my order?

If we make a printing or embroidery mistake, we remake the piece free of charge. You simply return the faulty piece to us.

Can I cancel or get a refund?

Because every order is made to your design, orders cannot be cancelled or refunded after you approve the design. Please check spelling, sizes and details carefully in the mockup, as errors in an approved design are the client’s responsibility.

Can I exchange sizes?

Custom items cannot be exchanged or returned for a different size, so please confirm your size list before production.

Will the colour match my screen exactly?

We match your colours as closely as possible. A slight difference between colours on a phone or computer screen and the final product is normal.

Read our full refund and returns policy and terms and conditions.

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